Transforming a tech story into a story about how small businesses make life better for everyone.
When a local business works better, it lifts the community, providing better jobs, better food, and better services leading to a better life. Microsoft's campaign recognises the contribution of small local businesses, and offers its support as a partner for growth, breaking the perception that a big tech brand only cares for big companies.
SMBs make up the vast majority of businesses in Asia-Pacific, creating up to 97% of jobs and contributing as much as 60% of GDP – making them a vital source of business for tech players.
Markets: KR, NZ, SG, TH, PH, MY, ID, VN, SL, BD, MM
Changing the way we talk business
When global tech companies talk to businesses, their communications often leave smaller local businesses feeling left out – particularly in Asia Pacific, where SMBs are not just businesses, but a way of life.
Competition in the technology solutions space is fierce, with big brands like Google competing side-by-side with newer competitors like Dropbox offering similar products with similar functional benefits. We needed to change the conversation, one that would create preference for the Microsoft brand and differentiate their offerings from the rest.
“Here’s to the local businesses who make things better”
From a made-for-social launch video to retargeting social and digital display ads, Microsoft celebrates the real importance small businesses play in making life better. The campaign connected with the SMB owners, and positioned Microsoft as a partner in the SMB effort to make life better for its customers, employees, families and the local community.
Launch Videos
Facebook Carousels
Retargeting Banners
Small business spirit. Microsoft tools. Better together.
Localized campaign pages tailored for Asia Pacific’s SMB industries features ways local businesses can do even better with Microsoft’s recommended solutions and local partners to help implement easy-to-adopt solutions design to help local businesses flourish and grow.
RESULTS:
Covering 11 markets and 11 industries in 5 languages across APAC, the online and social campaign resonated with SMB audiences, with the launch video attracting over 10 million views with 366% higher CTRs, resulting in a +24% increase in leads YoY.
“At Microsoft, our culture leads us to find ways to help people do ordinary and sometimes extraordinary things. To help make today a good day, and tomorrow even better."