Offering beautiful, modern properties with best-in-class service, Oasia Hotels had a website that was cumbersome, confusing and dated. Finding parallels between the real guest experience both online and offline, the new website design was driven by extensive user journey understanding and inspired by how real guests experience the property.

A smooth journey from booking to stay

Through insights from data to understand guest needs and collaboration with the brand’s vision for the future, we created a mobile-first website that reflected the hotel experience into the website experience, while offering a smooth customer journey to bookings designed for the small screen.

Find a room, and enjoy 360° views before you arrive

Immersive 360° tours offer travellers a way to explore 16 rooms and 9 amenities across 4 properties before leaving home.